Google Play Data Safety & Account Deletion

Request Account & Data Deletion

This page allows Assam Crafts mobile app customers and registered sellers to request permanent deletion of their account and associated personal data in accordance with Google Play Store Data Safety guidelines.

App & Developer: Assam Crafts Contact Person: Sukesh Kumar Roy Location: Hajo, Kamrup, Assam, India Support Email: assamcraftguwahati@gmail.com Processing Time: Up to 7–30 days

Submit Deletion Request Form

Complete the form below using the mobile number or email registered with your Assam Crafts account. Our support team verifies ownership and processes your request without requiring app reinstallation.

Full Name *

Registered Mobile Number *

Email Address (Optional for Customers)

Account Type *

Deletion Scope *

Additional Notes or Specific Data Details (Optional)

I confirm that I am the rightful holder of this Assam Crafts account and understand that once processed, account deletion is permanent and removes saved addresses, cart, wishlist, and active login access.

How Account Deletion Works

Follow either method to request removal of your Assam Crafts account.

1
Via This Web Page: Submit your registered phone number and request scope in the form on this page. A confirmation reference ID is generated immediately.
2
Inside the Mobile App: Open Assam Crafts → go to Profile / Account → select Delete Account or contact support directly from the help menu.
3
Via Support Email: Email assamcraftguwahati@gmail.com from your registered address with subject "Account Deletion Request – <Mobile Number>".
4
Verification & Removal: We confirm ownership (and ensure no active dispute/shipment is pending), then permanently erase eligible personal data within 7–30 days.

Support & Grievance Contact

Need help checking an active order refund before deleting your account?

Contact / Grievance Officer Sukesh Kumar Roy
Assam Crafts Marketplace

Support & Privacy Email assamcraftguwahati@gmail.com

Helpline (IST 10 AM–6 PM) +91 98765 43210

Types of Data Deleted vs. Retained

Transparency summary required for Google Play Data Safety compliance.

Permanently Deleted Data (Within 7–30 Days)

Account & Profile Details: First name, last name, registered mobile number, email address, date of birth, gender, and uploaded profile photo.
Saved Delivery Addresses: Home, work, and custom recipient addresses stored in your address book.
Shopping Activity: Active shopping cart items, saved wishlist items, and unread/read customer notification feeds.
Credentials & Sessions: Authentication tokens, active login sessions, and temporary OTP verification records.

Data Temporarily Retained & Retention Reason

Order & Tax/GST Invoices: Completed purchase summaries, seller settlement records, and GST billing invoices are retained only for statutory accounting periods required under Indian tax law.
Payment & Refund Audit Logs: Payment transaction references (UPI/card/netbanking/COD status) are retained for fraud prevention, chargeback resolution, and regulatory compliance.
Ongoing Fulfillments: If you have an open shipment, cancellation, or refund request, deletion finalizes once the transaction is settled.

For full details on how we collect, process, protect, and retain data, please read our Assam Crafts Privacy Policy.